Shipping And Returns
- We currently only ship within the U.S.
- We DO NOT ship Internationally.
- Your order may require a signature release upon delivery.
All orders are picked and processed between 2 – 3 business days. All orders ship from Cincinnati, Ohio . Upon your orders shipment you will be emailed a tracking number to view its transit, via UPS Ground or USPS Priority Air. USPS Priority Air is our 'Flat Rate' 3- 5 day transit shipping option. Signature required for Paypal orders exceeding $250.00 (if you are unable to sign at time of delivery you must pick up at local post office).
Flat Rate is insured up to $100.00 for insurance exceeding that amount please pick to ship with UPS Ground.
We are a 5 ***** rated company and offer hassle free returns. Orders may be returned up to 21 days from the ship date for a full refund minus shipping and gift-wrap charges (if selected). If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a timely refund upon the return of the product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for testers (if purchased). There may also be a restocking fee of up to 30% if bottle is not returned in original packaging. We are not responsible for unclaimed or lost package.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless the error was on our part.
Please allow up to 10 business days for a full refund.
Returns are to be sent:
A & R Perfumes
9501 Colerain Ave
Cincinnati OH 45251
There is a $4.99 cancellation fee per order.