BURBERRY HERO EAU DE TOILETTE SPRAY

Shipping and Returns Policy

Delivery:

• We currently ship only within the U.S. We do not offer international shipping.
• Your order may require a signature upon delivery.
• Orders are processed within 2–3 business days and ship from Cincinnati, Ohio.
• You'll receive a tracking number via email once your order is shipped, allowing you to monitor its transit.
• We offer two shipping options: UPS Ground or USPS Priority Air, which is a 'Flat Rate' 3-5 day transit shipping option.
• For PayPal orders exceeding $250.00, a signature is required upon delivery. If you can't sign at the time of delivery, you must pick up your order at the local post office.
• Flat Rate shipping is insured up to $100.00. For insurance exceeding that amount, please choose UPS Ground.

Returns:

• We are a highly rated company, offering hassle-free returns.
• Orders may be returned within 30 days from the ship date for a full refund, minus shipping and gift-wrap charges (if applicable).
• To initiate a return, simply send the unopened product back to us in its original sealed packaging.
• Upon receipt of the product, you can expect a timely refund.
• Shipping charges will be deducted from the credit applied to your credit card if shipping was free for your order.
• Please note that we do not accept returns for testers.
• A restocking fee of up to 30% may apply if the bottle is not returned in its original packaging.
• We are not responsible for unclaimed or lost packages.
• Shipping costs are non-refundable for undelivered, unclaimed, returned, and refused packages, unless the error was on our part.
• Please allow up to 3-7 business days for a full refund.

Returns should be sent to:

Cancellations:

• A $4.99 cancellation fee applies per order.

Please note: fragrance houses sometimes update their packaging to match new branding. We do our best to keep our product photos current, but the bottle or box you receive may look different from the one shown. The fragrance inside is the same & authentic.